Held beds
Placement takes days, not hours
Patients hold inpatient beds while referrals sit in a dozen agency inboxes waiting on a yes.
A referral goes in. An accepted placement comes back — with a committed first-visit window, and a clinician already on the schedule.
Referral → matched → accepted → first visit → care, watched for 30 days.
The order is written, and then the work scatters. Beds stay full while referrals bounce. Planners fax blind and wait on the phone. Patients reach home before anyone reaches them.
Patients hold inpatient beds while referrals sit in a dozen agency inboxes waiting on a yes.
A sent referral isn't an accepted one. Planners rarely learn who took it, or when the first visit lands.
Complex patients wait longest, exactly when a fast, reliable acceptance matters most.
The days between discharge and first visit are when patients decompensate — and bounce back.
Every step rides a single record. The clinician's acceptance is the hospital's confirmation. The first-visit window the planner is promised is the same one the clinician schedules against — not a copy that drifts.
Comes in by API from the EHR feed, or entered in seconds by the planner.
To a credentialed clinician with the right license, area, and open capacity.
A real yes — the placement is confirmed back to the planner the moment it's taken.
A committed window, scheduled and visible to everyone on the thread.
Visits timed to the riskiest days, with the 30-day window monitored for the bounce-back.
The hospital, the clinician, and the family aren't three separate products. They're three strands of the same thread — each seeing the part of the work that's theirs.
Turn a discharge order into an accepted placement with a committed first-visit window — and a shorter path back to an empty bed.
Hospital referrals come in pre-screened. Credentialing, F2F, 485/POC, and NOA lift themselves. Payouts land fast — with the line-item math behind every visit.
When a loved one is sent home, you get a calm window into who's caring for them and when the first visit lands — only after the patient explicitly shares access.
CaraLoom reports against the measures you're held to — so the value shows up where your CFO and quality team are already looking.
Time from referral to a confirmed, accepted placement.
A scheduled window, shared across the thread.
Risk-timed visits across the window that drives penalties.
Protected health information never leaves a covered path. Access is authorized, scoped, and logged. The things procurement asks for are true before they ask.
No patient data touches a model or service without a signed BAA behind it.
Every view of a patient record is permission-scoped and written to an immutable log.
License, exclusion, and credentialing checks before anyone is matched to a patient.
Start with a single unit and one number — time from referral to an accepted placement. Everything else is woven from there.